Frequently Asked Questions

Where can I order season tickets?

We are currently processing subscription renewals to the 2008-2009 season. To place an order for a new subscription please contact the Calgary Opera Box Office at 262-7286, by email at info@calgaryopera.com, or in person at 1315 – 7 Street SW to request a new subscriber package.

What are your Box Office Hours?

Our Box Office hours are Monday through Friday, 9am – 5pm (closed on holidays), and on the day of the Opening Night of Tosca on Saturday April 19 our Box Office line (262-7286) is available 9am – 5pm.

How much do tickets cost?

Ticket prices for Tosca range between $29 - $133. Subscriptions to the 2008-2009 season range between $51.50 - $357.50. Our full pricing is available here.

Are there student or senior discounts available?

Yes, there are senior and student discounts in select seating areas in the Jubilee Auditorium (please see our full pricing and seating map for more details). To be eligible for a senior discount you must be aged 65 or over. To be eligible for a student discount you must currently be a full-time student with valid student id.

Do you offer group discounts?

We offer a 20% discount off the adult rate for groups of ten or more to our mainstage productions (not applicable to subscriptions or already discounted tickets).

What if I lose my tickets? Can they be replaced?

Subscription tickets can be replaced if lost. To replace lost subscription tickets phone 262-7286.

Can I exchange my tickets for another performance night?

Ticket exchanges for another night of the same performance can be made for subscription tickets. To exchange performance nights bring your tickets in hand to the Calgary Opera Box Office (Arrata Opera Centre, 1315 - 7 Street SW) at least 24 hours prior to the performance night of your tickets or the night you wish to exchange to, whichever comes first.

What if I can’t make any performance date of the opera?

Opera tickets make great gifts! You can always give your tickets to a family member or friend. You may also donate your ticket back to the Opera to be resold. You will receive a tax-deductible receipt for tickets that are returned 24 hours before the performance date.

What if I miss my performance? Can I exchange those tickets for another night?

We cannot exchange tickets after the performance has passed. Exchanges must be made in advance and require that we are able to sell the tickets that you cannot use. If you cannot make a performance (and you are a subscriber) it is imperative that you exchange your tickets at least 24 hours prior to the performance date on your ticket.

Can I get a refund if I miss a performance?

We´re sorry, but we do not refund performance tickets.

How can I see a dress rehearsal?

Dress rehearsals are reserved exclusively for schools (groups of ten or more) and volunteers. If you are a teacher and would like to book tickets please email bgratz@calgaryopera.com. For more information on becoming a volunteer please contact Averil Cook at acook@calgaryopera.com.