Plan Your Visit
Frequently Asked Questions
What Time Does The Show Start? Main stage performances at the Jubilee Auditorium start promptly at 7:30 pm.
Where Is The Theatre? The Jubilee Auditorium is located at 1415 - 14th Avenue NW.
What Time Should I Arrive? We recommend you plan to arrive 45 minutes prior to the show start time. This will allow for time to find parking and take your seat without feeling rushed.
Where Can I Park? The Jubilee Auditorium has two parking lots within walking distance of the building - Lot 25 (North Lot) and Lot 27 (ACAD Parkade). For more information on parking visit calgaryopera.com/parking.
What Is The Cost Of Parking? Parking is $7.00 per evening. Payment can be made at the pay stations by credit card, cash (exact change is required) or by using the HangTag app (available on Google Play and the App Store). Please note that pay stations do not accept debit cards and do not dispense change. For more information on parking visit calgaryopera.com/parking.
How Can I Get There By Public Transportation? Take the CTrain RED line and get off at the SAIT/ACAD/JUBILEE Station.
What If I'm Running Late? Guests arriving late will be seated at the discretion of the house manager at an appropriate moment in the performance. To ensure the best possible experience for all guests we cannot guarantee admittance to the theatre after the latecomer's call.
What If I've Lost My Tickets? Tickets can be reprinted on the evening of your performance beginning at 6:30pm at the Calgary Opera onsite Box Office.
Can I take my drink to my seat? Yes, enjoy a beverage while you watch the opera! Drinks are now allowed to be consumed in the auditorium, provided they are in plastic containers.
What Services Are There For Persons With Disabilities or Reduced Mobility? The Jubilee Auditorium is fully wheelchair accessible (with the exception of the 2nd balcony) with ramps available at the north entrance. Please contact our Box Office at 403-262-7286 for more information regarding parking, seating and assisted listening devices.
Are Children Allowed at the Opera? Yes; however, all attendees, including children, must be ticketed for the performance. Some operas contain adult themes. Before bringing children, please make sure that the show is appropriate for their age or maturity level. Consider checking out our content advisories, reading a synopsis on our website, or check with our Box Office staff at 403-262-7286.
What Do I Wear? Anything from jeans to jewels! Although many people enjoy dressing up when they go to operas, there’s no dress code. At Calgary Opera you will see people wearing everything from ball gowns and tuxedos to jeans and sneakers. You can dress up or down, but make sure you wear something that makes YOU feel comfortable.